The Intelligent Marketing Engine for Growth
Drive meaningful connections at scale. Orchestrate AI-powered journeys that ignite personalized outreach and foster real-time engagement across every touchpoint.
Social-First Customer Engagement.
TMC Social CRM combines social media management with powerful CRM capabilities. Connect with customers where they are, track every interaction, and build lasting relationships across WeChat, WhatsApp, LINE, and more.
Key Capabilities
Intelligent decision-making powered by AI for more precise and efficient marketing
Orchestrate intelligent, data-driven customer journeys to deliver personalized engagement at scale across the entire lifecycle
Data-Driven Precision Targeting
Leverage comprehensive customer data profiles and a multi-dimensional tagging system to identify high-potential prospects. Move from broad broadcasting to laser-focused segments, ensuring your marketing resources are allocated to the audiences most likely to convert.
Personalized Omni-Channel Engagement
Achieve lifecycle-centric engagement through data-driven personalization and automated outreach. By integrating real-time behavioral tracking with dynamic content variables, the platform identifies the ideal timing and channel for every interaction.
Full-Lifecycle Journey Automation
Automate end-to-end customer journeys from acquisition to retention using our powerful visual canvas. The system can trigger "Best-Next-Actions" based on key milestones, ensuring seamless transitions across every stage of the customer lifecycle.
Social Commerce Impact
Response Time
Reduce average response time by 70% with automated social inbox management.
Social ROI
Increase social commerce conversion rates by up to 45% through personalized interactions.
Customer Loyalty
Boost customer lifetime value by 30% with consistent social engagement.
Social Insights
Track social media ROI with comprehensive analytics linking social engagement to revenue.
Industry Excellence
Tailored intelligence for every sector.
Retail
Unify online and offline data to orchestrate frictionless commerce journeys that drive conversion and brand affinity.
Tourism & Culture
Maximize visitor value by orchestrating immersive experiences that inspire frequent returns and extended stays.
Internet & High-Tech
Drive hyper-growth and maximize user LTV with AI-powered engagement that scales as fast as your business.
Mobility
Deliver seamless, real-time travel experiences that turn every journey into a personalized path to loyalty.
Manufacturing & Energy
Modernize your go-to-market strategy by connecting R&D, sales, and service for a complete 360° customer view
Ready to unlock your next level of growth?
Contact our team today for a personalized walkthrough of the platform and see how we can transform your marketing.
Get a Demo Today