Tencent Marketing Cloud

2026 Best Marketing Application Practices in China's AI-Driven Environment

Awards
Jul 10, 2026
FROST & SULLIVANLeadLeo

2026 Best Marketing Application Practices in China's AI‑Driven Environment

Intelligence-Driven, Full-Chain Reconstruction, Efficient Growth, Real-World Implementation, Quantifiable Value
July 2026
LeadLeo Research Institute
Frost & Sullivan (China)

Report Description

Frost & Sullivan, in collaboration with LeadLeo Research Institute, hereby releases the annual report "2026 Best Marketing Application Practices in China's AI‑Driven Environment." This report focuses on the practical application of AI technology in enterprise marketing scenarios, with emphasis on large models, generative AI, and agent capabilities in content production, user outreach, conversion rate improvement, customer operations, and marketing decision-making. It aims to present typical use cases and the application value of Chinese enterprises' marketing practices in an AI-driven environment.

Frost & Sullivan and LeadLeo Research Institute conduct research and evaluation on enterprise cases that deploy AI marketing capabilities in real business scenarios and achieve substantial results, covering retail, fast-moving consumer goods (FMCG), e-commerce, finance, pan-Internet, automotive, real estate and home furnishing, culture and tourism, industrial manufacturing, and healthcare. Using a unified evaluation framework and a multidimensional evaluation system, the report systematically examines AI marketing practice cases across industries and scenarios, enabling horizontal comparisons and vertical evaluations.

This report comprehensively evaluates the technical adaptability, application maturity, business value, and replicability of AI marketing solutions in real business scenarios across three dimensions: technology performance and innovation, implementation and service support, and customer experience and satisfaction feedback. It selects the best application practice cases with industry demonstration significance, providing a reference for enterprises to improve marketing efficiency, optimize their cost structure, and enhance growth quality in an AI-driven environment.

All data in the figures, tables, and text of this report are sourced from Frost & Sullivan (China) and LeadLeo Research Institute. All figures are rounded to one decimal place.

Any content provided in this report (including but not limited to data, text, charts, and images) is highly confidential information owned by Frost & Sullivan and LeadLeo Research Institute (except where otherwise indicated). Without prior written permission, no one may copy, reproduce, distribute, publish, quote, adapt, or compile any content of this report in any form. If any violation of the above occurs, Frost & Sullivan and LeadLeo Research Institute reserve the right to take legal measures and hold relevant persons accountable. All commercial activities conducted by Frost & Sullivan and LeadLeo Research Institute use the trade names and trademarks of "Frost & Sullivan", "Sullivan", "LeadLeo Research Institute", or "LeadLeo". Frost & Sullivan and LeadLeo Research Institute have no other branches other than those explicitly stated herein, nor have they authorized or employed any third party to conduct commercial activities on their behalf.

LeadLeoFROST & SULLIVAN
Chapter XII

Top Marketing Service Providers in China's AI-Driven Environment and Selection Rationale

  1. 12.1Selection Dimension Description
  2. 12.2Top 10 Best Marketing Practice Service Providers in the AI-Driven Environment
  3. 12.3Selection Rationale
LeadLeoFROST & SULLIVAN

Best Marketing Application Practices in China's AI-Driven Environment — Selection Dimension Description (1/2)

The evaluation framework for best marketing service providers in China's AI-driven environment is structured around three core dimensions: core capabilities, market performance, and development potential. This framework delivers a comprehensive evaluation of service providers’ overall proficiency in intelligent marketing capability development, market competitive advantages, and sustainable growth potential.

Selection Dimension Description for Best Marketing Service Providers in China's AI-Driven Environment
Core CapabilitiesFoundational support covering AI, products, services, and industry insights
Market PerformanceCustomers, brand, commercialization, and market recognition
Growth PotentialTechnological evolution, scenario replication, sustained growth, and resilience to market volatility
The Core Capabilities dimension focuses on service providers' underlying support in AI technology, data capabilities, strategic capabilities, and productization capabilities, assessing the maturity of their intelligent marketing service system development.
Level-1 IndicatorsLevel-2 Indicator OverviewIndicator Key Points
Core Capabilities DimensionAI marketing capability maturityService providers' capability for integrating AI into the marketing service system, such as the breadth of application in key marketing links, depth of integration, and service support capabilities.Breadth of AI capability coverage, depth of integration in key links, and service maturity.
Product and solution capabilitiesService providers' establishment of relatively complete product systems and solution frameworks that deliver systematic and implementable service support for diverse customer needs.Integrity of product system, maturity of solutions, and richness of service modules.
Industry understanding and accumulated service experienceService providers' understanding of marketing logic, customer needs, and business scenarios in different industries, as well as their accumulated service experience in relevant fields.Depth of industry understanding and service expertise, and scenario-based adaptation capability.
Source: Frost & Sullivan and LeadLeo Research Institute
LeadLeoFROST & SULLIVAN

Best Marketing Application Practices in China's AI-Driven Environment — Selection Dimension Description (2/2)

The evaluation framework for best marketing service providers in China's AI-driven environment is structured around three core dimensions: Core Capabilities, Market Performance, and Development Potential. This framework delivers a comprehensive assessment of service providers’ overall proficiency in intelligent marketing capability development, market competitive advantages, and sustainable growth potential.

Selection Dimension Description for Best Marketing Service Providers in China's AI-Driven Environment
The Market Performance dimension focuses on service providers' actual performance in customer base, market coverage, brand visibility, and business results. This dimension evaluates their competitive position and market recognition in the industry.
Level-1 IndicatorsLevel-2 Indicator OverviewIndicator Key Points
Market Performance DimensionCustomer base and market coverageService providers' market penetration capability and customer recognition base in the market, such as the size of installed base, customer tiers, industry coverage, and market expansion.Breadth of customer coverage, quality of customer structure, and level of industry penetration.
Brand influence and industry recognitionService providers' industry recognition, influence, and external recognition in the industry, including market influence, quality of partnerships, and industry assessments.Industry recognition, brand influence, and market recognition.
Commercialization capability and business performanceService providers' ability to convert capabilities into business results, with a focus on commercialization performance, growth trends, and market competition results.Commercialization capability, business growth performance, and competitive results.
The Growth Potential dimension focuses on service providers' scalability in technology evolution, model upgrade, scenario replication, and future growth. It evaluates their growth potential in continuously enhancing industry influence and competitive advantages.
Level-1 IndicatorsLevel-2 Indicator OverviewIndicator Key Points
Growth Potential DimensionTechnology and model evolution capabilityService providers' forward-looking layout and innovation capabilities, such as continuous upgrades of AI technology, service model optimization, and product capability iteration.Technology iteration capability, model innovation capability, and forward-looking layout capability.
Scenario expansion and replication capabilityService providers' potential to extend existing capabilities to more customers, industries, and marketing scenarios.Scenario expansion capability, cross-industry replication capability, and scaled expansion potential.
Source: Frost & Sullivan and LeadLeo Research Institute
LeadLeoFROST & SULLIVAN

Best Marketing Application Practices in China's AI-Driven Environment — Best Marketing Practice Service Providers

Released by Frost & Sullivan in Collaboration with LeadLeo Research Institute
Tencent Marketing Cloud Selected for 2026
Best Marketing Application Practices in China's AI-Driven Environment
Best
Tencent Marketing Cloud was selected for Frost & Sullivan's "2026 Top 10 Best Marketing Practice Service Providers in China's AI-Driven Environment."
The selected entities are listed alphabetically by pinyin and are not ranked in any particular order.
Tencent Cloud | Tencent Marketing Cloud

Best Marketing Practice Service Provider in the AI-Driven Environment — Selection Rationale

The selection of best marketing practice service providers in the AI-driven environment comprehensively evaluates service providers across three dimensions: intelligent marketing capability building, competitive market positioning, and sustainable growth potential.

Tencent Marketing Cloud [Tencent]Omnichannel intelligent marketing platform
Ranked among the top service providers of AI-driven marketing capabilities, based on strengths in omnichannel user data, member agent management, and marketing automation.
Technology CapabilityDelivers data- and AI-driven user insights, audience segmentation, content generation, media placement, and post-campaign analysis.
Deployment CapabilitySupports online and offline full-touchpoint deployment, covering member tiering, lifecycle operations, and personalized outreach.
Development PotentialFocused on enterprises in Chinese, Southeast Asian, and Middle Eastern markets, along with those pursuing overseas expansion and underpinned by capabilities that enable cross-industry and cross-regional growth.
#MAGIC AI Marketing Agent#CDP Omnichannel Data Connectivity#Marketing Automation (MA)#Member Full Lifecycle Operations#Tencent Social Ecosystem Advantage
Frost & Sullivan
“2026 Best Marketing Application Practices in China's AI‑Driven Environment”
Tencent Marketing Cloud
Technology CapabilityDelivers data- and AI-driven user insights, audience segmentation, content generation, media placement, and post-campaign analysis.
Deployment CapabilitySupports online and offline full-touchpoint deployment, covering member tiering, lifecycle operations, and personalized outreach.
Development PotentialFocused on enterprises in Chinese, Southeast Asian, and Middle Eastern markets, along with those pursuing overseas expansion and underpinned by capabilities that enable cross-industry and cross-regional growth.
MAGIC AI Marketing AgentCDP Omnichannel Data ConnectivityMarketing Automation (MA)Member Full Lifecycle OperationsTencent Social Ecosystem Advantage

Methodology

  • LeadLeo Research Institute has a presence in the Chinese market, conducting in-depth research on market dynamics across 19 major industries and 532 vertical sectors. It has accumulated nearly one million industry research samples and completed over 10,000 independent research consulting projects.
  • Leveraging China’s dynamic economic environment, the Institute focuses on in-depth defense, rapid response, and lightweight deployment. Its research covers the entire development cycle of industries, supporting enterprises from establishment through growth and expansion to the post-IPO maturity stage. Researchers across various industries explore and evaluate diverse industry models, business models, and operating models, offering professional interpretations of industry evolution.
  • The Institute combines traditional and innovative research methods, leveraging self-developed algorithms and cross-industry big data, alongside diversified research approaches. This enables it to uncover the logic behind quantitative data, interpret the insights embedded in qualitative content, and objectively and accurately depict the current state of industries while providing forward-looking predictions of future development trends. In every research report, the Institute presents a comprehensive view of the past, present, and future of the industry.
  • The Institute closely monitors the latest industry developments. Report content and data are continuously updated and optimized as industries develop, technologies advance, competitive landscapes change, policies and regulations are issued, and market research deepens.
  • The Institute adheres to the purpose of meticulous research and forging ahead. It analyzes industries from a strategic perspective and examines them from an execution perspective, delivering research reports in every sector that are both insightful and valuable to readers.

Legal Statement

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  • The analysts of this report have professional research competence and ensure that report data are from legal and compliant channels. All viewpoints and data analysis are based on analysts' objective understanding of the industry. This report is not influenced by any third party.
  • The opinions or information contained in this report are for reference only and shall not constitute any securities or fund-related investment advice. This report is issued in accordance with applicable laws and is provided solely for informational purposes. It shall not be construed as advertising or a security research report. Where permitted by law, LeadLeo may provide or seek to provide investment, financing, or consulting services for enterprises mentioned in the report.
  • Some information in this report is sourced from publicly available materials. LeadLeo makes no representation or warranty regarding the accuracy, completeness, or reliability of such information. The materials, opinions, and estimates contained herein reflect LeadLeo's judgment as of the date of release, and do not constitute a basis for judging future performance. From time to time, LeadLeo may issue reports or articles whose views differ from the materials, opinions, and estimates contained herein. LeadLeo does not warrant that the information herein remains up to date. Furthermore, LeadLeo reserves the right to modify the report without prior notice. Readers are advised to review any subsequent changes. Any institution or individual that uses any data, analysis, research, or content of this report, in whole or in part, shall assume all risks and liabilities arising from such use.
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